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When you connect a custom sending domain in Molin, the wizard shows you 4 NS records to add at your registrar. This guide covers adding them in GoDaddy.
You only need this guide if GoDaddy manages DNS for the domain you’re connecting. If you transferred DNS to another provider (e.g. Cloudflare), follow that provider’s guide instead.

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Prerequisites

  • A GoDaddy account with the domain you want to use
  • The exact records Molin shows you in the email setup wizard (4 NS records)

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Steps

  1. Sign in at godaddy.com and open the Domain Portfolio
  2. Select your domain to open the Domain Settings page
  3. Select DNS to view your DNS records
  4. For each NS record shown in the Molin wizard:
    1. Click Add New Record and choose NS from the Type menu
    2. Set Name to the value shown in the wizard’s Name column — this is the subdomain you chose to connect (e.g. enter molin if you connected molin.yourshop.com, or @ for a root domain)
    3. Paste the nameserver value (e.g. ns1.molin.ai) into Value
    4. Leave TTL at the default (1 hour)
    5. Click Save (or Save All Records if you added multiple at once via Add More Records)

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Verify

  1. Return to the Molin email setup wizard
  2. Click Verify now
GoDaddy DNS changes usually take effect in 30 seconds to a few minutes, occasionally up to an hour. The Molin wizard checks every 30 seconds, so you can leave it open while you wait.

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Troubleshooting

  • GoDaddy strips the trailing dot from NS values — that’s fine. Paste ns1.molin.ai (no trailing dot) and let GoDaddy normalize it.
  • “This record already exists” error on an NS record — GoDaddy creates default NS records for new subdomains. Delete any existing NS records on the same Name before adding the Molin ones, otherwise they clash and verification fails.

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Reference

For GoDaddy’s own documentation, see Add an NS record for the NS-specific flow and Manage DNS records for the general DNS editor.