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When you connect a custom sending domain in Molin, the wizard shows you 4 NS records to add at your registrar. This guide covers adding them in Cloudflare’s DNS dashboard.
You only need this guide if Cloudflare manages DNS for the domain you’re connecting. If your domain is registered at Cloudflare but uses another DNS provider’s nameservers, follow the guide for that provider instead.

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Prerequisites

  • A Cloudflare account with the domain you want to use already added
  • The exact records Molin shows you in the email setup wizard (4 NS records)

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Steps

  1. Open the Cloudflare dashboard and select the domain you want to use
  2. Click DNS → Records in the left sidebar
  3. For each NS record shown in the Molin wizard:
    1. Click Add record
    2. Set Type to NS
    3. Set Name to the value shown in the wizard’s Name column — this is the subdomain you chose to connect (e.g. enter molin if you connected molin.yourshop.com, or @ for a root domain)
    4. Paste the nameserver value (e.g. ns1.molin.ai) into Server
    5. Click Save
    6. Repeat for the remaining 3 NS records

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Critical: keep the proxy off

Cloudflare’s orange-cloud proxy must be off for NS records. NS records cannot be proxied at all (Cloudflare will reject the save). For each record you add, ensure the proxy column shows the grey cloud (DNS only), not the orange cloud (proxied). New NS records are forced to grey by default; double-check after saving.

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Verify

  1. Return to the Molin email setup wizard
  2. Click Verify now
  3. The wizard polls every 30 seconds automatically, so you can also wait — verification typically completes within 5 minutes of saving in Cloudflare
If verification fails, Cloudflare DNS changes take effect in under a minute, so the cause is almost always a typo in the subdomain or a missing record. The wizard tells you which specific record didn’t match.

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Reference

For Cloudflare’s own documentation, see Add DNS records.