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Product feeds allow Molin to automatically sync your product catalog and keep your AI assistant up to date with the latest product information, pricing, and availability.

Supported feed formats

Molin supports the following feed formats:

Feed authentication

You can protect your feed with one of the following authentication methods:
  • Basic Auth: standard HTTP Basic Authentication with username and password
  • Bearer token: OAuth-style Bearer token authentication
  • Custom header: any custom HTTP header for authentication
Please reach out to our customer support team to set up feed authentication.

Feed requirements

Your product feed should include at minimum:
  • Link
  • Price
  • Title
  • Description
We strongly recommend including additional attributes like:
  • Availability
  • Images

Product field limits

Molin enforces character limits on product data to ensure optimal performance and consistent AI responses. Fields exceeding these limits are automatically truncated.

Core product fields

FieldCharacter limit
Title100
Price20
Description4,000
Product ID100
GTIN100
Availability50

Product attributes

FieldCharacter limit
Attribute name100
Attribute value200

Media and categorization

FieldItem limit
Attributes20 per product (additional attributes are ignored)
Categories5 per product (additional categories are ignored)
Images5 per product (additional images are ignored)

Feed updates

Molin automatically checks your feed for updates regularly to keep your product information current. The frequency depends on your plan.

Platforms supported without a custom feed

You don’t need a custom feed if you connected Molin to one of the supported e-commerce platforms:

Troubleshooting

If Molin cannot access your feed, check:
  • The feed URL is publicly accessible from our static IPs
  • Your security solution is not blocking our requests (see Feed allowlisting)
  • The feed format is valid and follows the expected schema
  • Authentication credentials are correct (if using feed authentication)