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Product feeds allow Molin to automatically sync your product catalog and keep your AI assistant up to date with the latest product information, pricing, and availability.

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Supported feed formats

Molin supports the following feed formats:

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Feed authentication

You can protect your feed with one of the following authentication methods:
  • Basic Auth: standard HTTP Basic Authentication with username and password
  • Bearer token: OAuth-style Bearer token authentication
  • Custom header: any custom HTTP header for authentication
Please reach out to our customer support team to set up feed authentication.

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Feed requirements

Your product feed should include at minimum:
  • Link
  • Price
  • Title
  • Description
We strongly recommend including additional attributes like:
  • Availability
  • Images
If your feed carries a numeric stock value rather than just in stock/out of stock, Molin keeps the number. See Stock and availability for what the AI does with it.

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Product field limits

Molin enforces character limits on product data to ensure optimal performance and consistent AI responses. Fields exceeding these limits are automatically truncated.

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Core product fields

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Product attributes

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Media and categorization

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Feed updates

Molin automatically checks your feed for updates regularly to keep your product information current. The frequency depends on your plan.

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Platforms supported without a custom feed

You don’t need a custom feed if you connected Molin to one of the supported e-commerce platforms:

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Troubleshooting

If Molin cannot access your feed, check:
  • The feed URL is publicly accessible from our static IPs
  • Your security solution is not blocking our requests (see Feed allowlisting)
  • The feed format is valid and follows the expected schema
  • Authentication credentials are correct (if using feed authentication)