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Last updated: 8 Oct 2025 Molin AI LTD. (“Molin AI”, “we”, or “our”) engages certain third-party service providers (“Subprocessors”) to support the delivery of our services. These Subprocessors may process, store, or otherwise access customer information or personal data as necessary to operate and improve the Molin AI platform. This information is provided in compliance with the UK General Data Protection Regulation (UK GDPR) and the EU General Data Protection Regulation (GDPR), as applicable. Unless otherwise defined here, capitalised terms have the meaning set out in our Terms of Service or in a superseding written agreement between Molin AI and the customer. Before engaging any Subprocessor, Molin AI performs due diligence to assess their privacy, information security, and data protection practices. We enter into written agreements with all Subprocessors requiring compliance with applicable data protection laws, confidentiality obligations, security controls, and international data transfer safeguards. Subprocessors are granted access to customer data only to the extent strictly necessary for them to perform their services for Molin AI. They are expressly prohibited from using customer data for any other purpose.

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Current sub-processors

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AI and Machine Learning Services

Sub-processorService TypeProcessing RegionPrivacy Policy
Microsoft Corporation (Azure OpenAI)AI model hosting and processingEU (Europe)link
Anthropic, Inc.Claude AI language model servicesUSlink
OpenAI, L.L.C.GPT model services and AI processingUSlink

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Cloud Infrastructure and Hosting

Sub-processorService TypeProcessing RegionPrivacy Policy
Cloudflare, Inc.Cloud infrastructure and servicesUS/EU (multi-region)link
Amazon Web Services (AWS)Cloud infrastructure and servicesEU (Europe)link
Google Cloud Platform (GCP)Cloud infrastructure and servicesEU (Europe)link
DigitalOcean, LLCCloud infrastructure and hostingUS/EU (multi-region)link
Neon, Inc.PostgreSQL database hostingUSlink

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Analytics and Monitoring

Sub-processorService TypeProcessing RegionPrivacy Policy
ClickHouse, Inc.Analytics database and processingUS/EU (multi-region)link
Google LLC (Google Analytics)Website analyticsUS/EU (multi-region)link
PostHog, Inc.Product analyticsUSlink
Grafana LabsLogging, monitoring, observabilityUS/EU (multi-region)link

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Payment Processing

Sub-processorService TypeProcessing RegionPrivacy Policy
Stripe, Inc.Payment processing and billingUS/EU (multi-region)link

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Communication and Support

Sub-processorService TypeProcessing RegionPrivacy Policy
Stytch, Inc.Authentication and user managementUSlink
Slack Technologies, Inc.Internal team communicationUSlink
Rewardful, Inc.Referral program managementUSlink

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Developer Tools

Sub-processorService TypeProcessing RegionPrivacy Policy
GitHub, Inc.Source code hosting and CI/CDUS/EU (multi-region)link
Retool, Inc.Internal operations and dashboardsUSlink

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Productivity & Security

Sub-processorService TypeProcessing RegionPrivacy Policy
Google LLC (Workspace)Email and productivity suiteUS/EU (multi-region)link
1Password (AgileBits Inc.)Password and secrets managementUS/CA (multi-region)link

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Updates to Subprocessors

As our business and technical requirements evolve, Molin AI may add or remove Subprocessors, or engage existing Subprocessors to provide additional services. We will update this page to reflect any such changes. Customers can always view the most current list of Subprocessors here. If you would like to be notified when this page is updated, please contact us at legal@molin.ai.