> ## Documentation Index
> Fetch the complete documentation index at: https://docs.molin.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Cookie Information

> A detailed list of the cookies and local storage that Molin AI uses, what each one stores, and how long each is kept.

Molin AI uses cookies and local storage to provide and improve our AI-powered customer service assistant.

## Data storage mechanisms

We use the following browser data storage mechanisms:

| Mechanism    | Description                                                                                              |
| ------------ | -------------------------------------------------------------------------------------------------------- |
| Cookies      | Small text files stored by your browser that remember information about your visit and preferences       |
| localStorage | Browser storage that persists data locally on your device across browser sessions until manually cleared |

## Modules

Molin AI is a growing platform with different websites and products:

| Module          | Website address                              | Description                                                              |
| --------------- | -------------------------------------------- | ------------------------------------------------------------------------ |
| Landing page    | [https://molin.ai/](https://molin.ai/)       | Our main website where visitors learn about our service and sign up      |
| Dashboard       | [https://molin.ai/app](https://molin.ai/app) | The merchant portal where our customers manage their AI chatbot settings |
| Embedded widget | Customer's website                           | The AI chatbot widget that appears on our customers' e-commerce websites |

## Purposes

Reasons for storing data:

| Purpose name       | Description                                                                     |
| ------------------ | ------------------------------------------------------------------------------- |
| Core functionality | To enable essential features such as user authentication and session management |
| Analytics          | To understand how users interact with our website and improve user experience   |
| Referrals          | To track referral sources and manage affiliate/referral programs                |
| Advertising        | To measure which adverts bring people to Molin                                  |

## Tools

Tools used on our website and their associated purposes:

| Tool name             | Vendor              | Privacy policy                                                                      | Module                  | Purpose            |
| --------------------- | ------------------- | ----------------------------------------------------------------------------------- | ----------------------- | ------------------ |
| Tag Management        | Cloudflare, Inc     | [Privacy policy](https://www.cloudflare.com/trust-hub/privacy-and-data-protection/) | Landing page, Dashboard | Core functionality |
| Cloudflare Monitoring | Cloudflare, Inc     | [Privacy policy](https://www.cloudflare.com/trust-hub/privacy-and-data-protection/) | Landing page, Dashboard | Core functionality |
| Google Analytics      | Google LLC          | [Privacy policy](https://policies.google.com/privacy)                               | Landing page, Dashboard | Analytics          |
| PostHog               | PostHog, Inc        | [Privacy policy](https://posthog.com/privacy)                                       | Landing page, Dashboard | Analytics          |
| Rewardful             | Rewardful, Inc      | [Privacy policy](https://www.rewardful.com/privacy)                                 | Landing page, Dashboard | Referrals          |
| Google Ads            | Google LLC          | [Privacy policy](https://policies.google.com/privacy)                               | Landing page            | Advertising        |
| Meta Pixel            | Meta Platforms, Inc | [Privacy policy](https://www.facebook.com/privacy/policy/)                          | Landing page            | Advertising        |

## Data stored

| Item name                          | Storage location    | Expiration time | Tool                                | Module                  | Purpose            | Description                                                               |
| ---------------------------------- | ------------------- | --------------- | ----------------------------------- | ----------------------- | ------------------ | ------------------------------------------------------------------------- |
| `molin_stytch_session_token`       | Cookie              | 1 month         | Molin AI<br />(first party)         | Dashboard               | Core functionality | Secure authentication session token for logged-in merchants               |
| `molin_invited_by`                 | Cookie              | 1 month         | Molin AI<br />(first party)         | Landing page            | Referrals          | Tracks referral sources and invitation codes for analytics                |
| `molin-shop-ai-widget-open`        | localStorage        | Persistent      | Molin AI<br />(first party)         | Embedded widget         | Core functionality | Remembers whether the chat widget was open or closed between page visits  |
| `molin_shop_assistant_distinct_id` | localStorage        | Persistent      | Molin AI<br />(first party)         | Embedded widget         | Analytics          | Unique ID for analytics and end user behavior tracking across visits      |
| `cf_consent`                       | Cookie              | 1 year          | Tag Management<br />(third party)   | Landing page, Dashboard | Core functionality | Stores user consent preferences for Cloudflare Tag Management             |
| `_ga`                              | Cookie              | 2 years         | Google Analytics<br />(third party) | Landing page, Dashboard | Analytics          | Google Analytics tracking cookie for website analytics                    |
| `_ga_*`                            | Cookie              | 2 years         | Google Analytics<br />(third party) | Landing page, Dashboard | Analytics          | Google Analytics 4 property-specific tracking cookie                      |
| `ph_*_posthog`                     | Cookie+localStorage | 1 year          | PostHog<br />(third party)          | Landing page, Dashboard | Analytics          | PostHog analytics containing user distinct ID and session tracking data   |
| `rewardful_referral`               | Cookie              | 30 days         | Rewardful<br />(third party)        | Landing page, Dashboard | Referrals          | Rewardful affiliate tracking cookie                                       |
| `molin_aid`                        | Cookie              | 90 days         | Molin AI<br />(first party)         | Landing page            | Advertising        | Anonymous visitor ID used to credit a signup to the advert that led to it |
| `molin_touch`                      | Cookie              | 90 days         | Molin AI<br />(first party)         | Landing page            | Advertising        | Which advert or campaign brought this visitor to the site                 |
| `_fbp`                             | Cookie              | 90 days         | Meta Pixel<br />(third party)       | Landing page            | Advertising        | Meta browser ID used to measure advert performance                        |

## Opting out of advertising

Everyone can choose which purposes to allow through the cookie banner. Advertising is a separate choice, so you can allow analytics while refusing advertising.

If your browser sends a [Global Privacy Control](https://globalprivacycontrol.org/) signal, we treat it as refusing advertising and set no advertising cookies, whichever country you are in. You do not need to use the banner as well.