> ## Documentation Index
> Fetch the complete documentation index at: https://docs.molin.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Working hours

> Tell the AI when your team is available so it can set the right expectations with customers.

Working hours define when human agents are available. Outside those hours, the AI handles every conversation and tells the customer when a human will be back.

<Note>Set them under [**Chatbot → Actions → Live chat**](https://molin.ai/app/actions).</Note>

## Example schedule

```
Mon–Fri  09:00–18:00
Sat      10:00–14:00
Sun      closed
```

Times are in the timezone you choose for the widget.