> ## Documentation Index
> Fetch the complete documentation index at: https://docs.molin.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Working hours

> Tell the AI when your team is available, so it sets the right expectations with customers and says when a human will be back.

Working hours define when human agents are available. Outside those hours, the AI handles every conversation and tells the customer when a human will be back.

<Note>Set them under [**Chatbot → Actions → Live chat**](https://molin.ai/app/actions).</Note>

## Example schedule

```
Mon–Fri  09:00–18:00
Sat      10:00–14:00
Sun      closed
```

Times are in the timezone you choose for the widget.


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