> ## Documentation Index
> Fetch the complete documentation index at: https://docs.molin.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Forward UNAS email to Molin

> Set up an UNAS email forwarder so support messages reach Molin AI.

If your domain and hosting are with UNAS, you can add an email forwarder from the UNAS admin so a copy of every incoming email is delivered to your Molin inbound address.

<Warning>
  UNAS themselves [recommend against external forwarding](https://unas.hu/blog/az-email-tovabbito-halala) because plain forwarding can break SPF/DKIM authentication and degrade deliverability when
  replying from another system. For Molin this is not an issue: Molin sends replies through its own authenticated outbound (with DKIM and SPF for our domain, plus your own domain once you connect it),
  so the original forwarded message only needs to reach us — we don't re-send from a forwarded identity.
</Warning>

## Prerequisites

* An UNAS hosting account with at least one domain
* Your **Molin inbound address** from the email setup wizard (looks like `panda-pod-trick@gt010n7t.molin.email`)

## Steps

1. Sign in to your UNAS admin and open the hosting panel
2. Go to **Email → Email továbbító** (Email forwarder)
3. Click **Hozzáad** (Add)
4. In the forwarder name field, enter the first part of the address customers will use (e.g. `support`, `info`, or `help`)
5. In the destination field, paste your **Molin inbound address**. Press **Enter** to confirm. You can add multiple destinations if needed — separate them with **Enter** — but for Molin a single destination is enough
6. Click **Ment** (Save)

Repeat for each support alias you want forwarded (for example `support@`, `info@`, `rendeles@`).

## Keep a local copy (optional)

By default, UNAS only delivers forwarded mail to the destination — nothing stays in UNAS. If you also want a local copy to read in UNAS WebMail:

1. Create a real mailbox under **Email → Email fiók** with the same name as the forwarder (e.g. `support`)
2. The forwarder will deliver to Molin **and** keep a copy in the local mailbox

This is useful if you want a redundant archive in UNAS in addition to Molin's [Inbox](https://molin.ai/app/inbox).

## Test the forwarding

1. From a different email account, send a test message to the forwarded address (e.g. `support@yourshop.hu`)
2. Open the [Inbox](https://molin.ai/app/inbox) in Molin and look for the new conversation

If nothing arrives within a couple of minutes, double-check that the destination matches your Molin inbound address exactly.

## Reference

For UNAS's own documentation, see [Email továbbító](https://unas.hu/tudastar/hosting/email-tovabbito) (Hungarian).