> ## Documentation Index
> Fetch the complete documentation index at: https://docs.molin.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Add Molin DNS records on Namecheap

> Publish the NS records Molin shows you when connecting a custom sending domain.

When you connect a custom sending domain in Molin, the wizard shows you 4 NS records to add at your registrar. This guide covers adding them in Namecheap's Advanced DNS panel.

<Warning>
  This guide assumes you're using **Namecheap BasicDNS** or **PremiumDNS** (the default for domains registered at Namecheap). If you pointed your domain's nameservers at a third party (e.g. Cloudflare
  or Google Domains), follow that provider's guide instead — records added in Namecheap will be ignored.
</Warning>

## Prerequisites

* A Namecheap account with the domain you want to use
* The exact records Molin shows you in the [email setup wizard](https://molin.ai/app/channels/email) (4 NS records)

## Steps

1. Sign in at [namecheap.com](https://namecheap.com/) and open the [Domain List](https://ap.www.namecheap.com/domains/list/)
2. Click **Manage** next to the domain you want to use
3. Open the **Advanced DNS** tab
4. Confirm the **Nameservers** field at the top says **Namecheap BasicDNS** or **Namecheap PremiumDNS**. If it says **Custom DNS**, your records belong elsewhere — see the warning above
5. Under **Host Records**, click **Add New Record** for each Molin NS record:
   1. Set **Type** to `NS RECORD`
   2. Set **Host** to the value shown in the wizard's **Name** column — this is the subdomain you chose to connect (e.g. `molin` if you connected `molin.yourshop.com`)
   3. Paste the nameserver value into **Nameserver** (e.g. `ns1.molin.ai`)
   4. Leave **TTL** at **Automatic**
   5. Click the green checkmark to save the row
   6. Repeat for the remaining 3 NS records
6. Click **Save All Changes** at the top of the Host Records table

## Verify

1. Return to the Molin email setup wizard
2. Click **Verify now**

Namecheap BasicDNS changes usually take effect in 1–2 minutes. PremiumDNS is faster, often under 30 seconds.

## Troubleshooting

* **The Advanced DNS tab is missing** — you're on the **Domain** tab. Look for the tab strip at the top of the page; **Advanced DNS** sits next to **Sharing & Transfer**.
* **NS records won't save because of "duplicate host"** — Namecheap auto-creates default NS records on new subdomains. Delete any existing rows on the same Host before adding the Molin ones, then save.
* **Verification fails after a clean copy** — confirm the **Host** field matches Molin's subdomain prefix exactly, a missing or mistyped prefix is the most common cause.

## Reference

For Namecheap's own documentation, see [How can I set up Custom DNS records](https://www.namecheap.com/support/knowledgebase/article.aspx/9776/2237/how-can-i-set-up-custom-dns-records-acname-mx-txt-srv-aaaa-caa-for-my-domain/).