> ## Documentation Index
> Fetch the complete documentation index at: https://docs.molin.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Feature releases

> Stay updated with the latest Molin AI features, updates, and product improvements for your shop, from new channels to a smarter AI and a faster dashboard.

<AccordionGroup>
  <Accordion title="2 September 2026" defaultOpen="true">
    * Ninja users: attach files up to 100 MB, twice the previous limit
    * Ninja users: attach Word, PowerPoint, RTF, and ZIP files, plus MP3, WAV, and M4A audio, on top of the [file types Ninja already accepted](/ninja/features#upload-files)
    * Ninja users: an MP4 or an audio file you attach now plays inside the chat, and you can jump to any point in it instead of downloading it first
  </Accordion>

  <Accordion title="30 August 2026" defaultOpen="true">
    * Ninja users: ask for a video in 360p to try an idea cheaply, then re-run the one you like in 720p, 1080p, or 4K. A 360p draft costs a third of 720p and arrives faster
    * Ninja users: give Ninja a first picture and a last picture, and it creates the movement from one to the other
    * Ninja users: ask Ninja to continue a video it already made, and it adds to the clip instead of starting over. You are charged only for the part it adds
  </Accordion>

  <Accordion title="26 August 2026" defaultOpen="true">
    * All shops: we fixed how we count the orders your assistant helped with. Each purchase now counts, but a conversation stops earning credit after 28 days. Across all shops, July's corrected total is about 1% higher than before, although an individual shop's result may rise or fall by much more
    * Vector Webshop shops: pick [Vector Webshop](/home/platforms/vector-webshop-feed) when you set up your assistant and paste the token from your Vector admin. Every variant of a product stays searchable on its own, so a monitor sold in 14 sizes is 14 products rather than one
    * Shops on any platform where something covers the chat bubble, like an add-to-cart bar that slides in when visitors scroll: [move the bubble out of the way](/home/widget/bubble-offset) with a CSS variable in your theme, and it returns to its normal spot when the bar goes away
  </Accordion>

  <Accordion title="20 August 2026" defaultOpen="true">
    * All shops: ask the assistant for a product section and it now searches the whole section, not just the products filed directly at the top of it. Shops whose categories are several levels deep gain the most
    * UNAS shops selling spare parts: when a product description lists the machines a part fits, shoppers can ask for a part for their exact model and get it
    * [Search API](/home/general/search-api): a `category` filter now covers everything below that category, so you can build a category page from whichever level you want to show
  </Accordion>

  <Accordion title="19 August 2026" defaultOpen="true">
    * Shopify and Shoprenter shops on a [product feed](/home/general/product-feeds): connect your platform directly to the assistant you already have, from Products → Source. You keep its settings, conversations, billing; and a direct connection gives you live stock, order status, and add-to-cart in chat
    * Shopify shops: uninstalling the app no longer deletes an assistant you had before you installed it. It now just disconnects your shop and leaves your products and chat history in place
  </Accordion>

  <Accordion title="18 August 2026" defaultOpen="true">
    * Ninja users: rate answers with a thumbs up or down. We may also ask for a quick 0-10 score
    * UNAS shops: the assistant now recommends products whose stock has run out, as long as the shop is set to keep accepting orders for them. Previously it treated them as unavailable even while the storefront was still selling them
    * All new shops: out-of-stock products are recommended by default. Turn this off under Products settings
  </Accordion>

  <Accordion title="17 August 2026" defaultOpen="true">
    * See delivery and bounce status on the emails you send from the Inbox
    * A faster dashboard and accessibility fixes across the app
  </Accordion>

  <Accordion title="14 August 2026" defaultOpen="true">
    A big release: dynamic pop-ups, cart management in chat, and message feedback.

    * [Dynamic pop-up](/home/widget/dynamic-popup): the AI writes a fresh pop-up message for every visitor, based on the page they're viewing, their cart, previous conversations, and whether they arrived from an ad campaign
    * Shoppers and the AI can now add products to the cart directly from chat, and edit or view it too
    * Chat messages now have thumbs up/down buttons, so you get feedback from your shoppers
    * An AI disclosure label on the widget for EU AI Act compliance
    * Inbox: Chrome's built-in translation now works, and live chat status messages are translated into your widget's language
    * Improved email folders UI
  </Accordion>

  <Accordion title="5 August 2026" defaultOpen="true">
    * Voice mode and phone calls now use a new transcription model for noticeably better accuracy
    * Compose brand-new emails from a Gmail-style dock in the Inbox
    * Reply drafts are saved server-side, so they follow you across devices and sessions
    * AI email replies are now generated on demand, when you ask for them
    * Your Inbox now automatically sorts conversations into folders
  </Accordion>

  <Accordion title="3 August 2026" defaultOpen="true">
    * [Customers](/home/crm/customers): your chats turned into a lightweight CRM with orders, ticket history, notes, and tags
    * A new Analytics overview page with summary cards
    * A currency exchange tool, so the AI can answer price conversion questions
  </Accordion>

  <Accordion title="24 July 2026" defaultOpen="true">
    * A redesigned link clicks table in Analytics
    * Fixed the dashboard showing an old logo after you upload a new one
  </Accordion>

  <Accordion title="16 June 2026" defaultOpen="true">
    The AI now searches your product catalog in your shop's language first, which fixes irrelevant results on non-English catalogs, plus more product search relevance fixes.
  </Accordion>

  <Accordion title="15 June 2026" defaultOpen="true">
    * [Elements](/home/general/elements): prebuilt components you embed on your store with a single HTML tag, no JavaScript needed
    * A new Intercom-style [floating bar](/home/widget/floating-bar)
    * Full-screen mode for the chat widget
  </Accordion>

  <Accordion title="9 June 2026" defaultOpen="true">
    * [Instagram DM support](/home/channels/instagram): connect your Instagram Professional account and let Molin answer DMs
    * Web search is now available for all widgets, and the AI retries it automatically when it detects a hallucinated answer
    * Reports is now called Analytics
  </Accordion>

  <Accordion title="2 June 2026" defaultOpen="true">
    * Web search tool: the AI can search the live web for answers, enable it per widget
    * Faceted search: shoppers can filter product results by attributes like brand or color, based on what your catalog provides
  </Accordion>

  <Accordion title="May 2026" defaultOpen="true">
    * [Email channel](/home/channels/email): your support emails now land in the Inbox and the AI drafts replies, with a custom sending domain and an onboarding wizard
    * Faster, more stable AI responses with Google's priority mode and OpenAI's latest API
    * Product discovery: the AI recommends products more proactively and accurately
    * Live chat emails are now translated (EN, HU, RO, DE) with Molin branding
  </Accordion>

  <Accordion title="April 2026" defaultOpen="true">
    * Shopify event tracking: checkouts, product views, and cart events flow into your analytics
    * Google feeds now read item\_group\_id as a SKU fallback
    * Shoppers see a friendly modal when they hit your conversation limit
    * The widget now previews inside the Shopify theme editor
  </Accordion>

  <Accordion title="March 2026" defaultOpen="true">
    * Live chat labels and streaming text are translated into your widget's language
    * Redesigned priority selector for conversations
  </Accordion>

  <Accordion title="February 2026" defaultOpen="true">
    * Inbox: search, archive, read status, and email forwarding
    * Voice dictation in the chat widget
    * Priority levels for conversations
    * [Facebook](/home/channels/facebook-messenger): native product cards in Messenger
    * Customer contact details are saved and shown in the Inbox
    * Expand/collapse the chat dialog
    * UNAS multi-language support
  </Accordion>

  <Accordion title="January 2026" defaultOpen="true">
    * Search by SKU
    * Add-to-cart links for Shopify products in chat
    * Molin-branded layout for live chat emails
    * Inbox message translation
    * More reliable Facebook page connections
    * Shipping cost on the order card
  </Accordion>

  <Accordion title="December 2025" defaultOpen="true">
    * The Inbox is now translated into your language
    * Gemini models available for your chatbot
    * Image viewer polish: ESC to close, loading states
  </Accordion>

  <Accordion title="November 2025" defaultOpen="true">
    * GPT-5 now powers chatbots
    * New order cancellations metric for Shopify in Analytics
    * The live chat typing indicator shows the agent's photo
  </Accordion>

  <Accordion title="October 2025" defaultOpen="true">
    * Shopify metafields support for products and orders
    * Document auto-refresh, with a toggle in settings
    * A new Publish page on all platforms
    * A faster products table with search
  </Accordion>

  <Accordion title="September 2025" defaultOpen="true">
    * Shoppers can now send images to your chatbot
    * Full-screen image viewer in chat
    * [Documents](/home/knowledge/documents) auto-refresh to keep the AI's knowledge fresh
    * An optional AI disclaimer in the widget
    * Much faster product search
  </Accordion>

  <Accordion title="August 2025" defaultOpen="true">
    * Semantic product search: the AI finds products by meaning, not just keywords
    * [Google Analytics tracking](/home/marketing/integrations/google-analytics): widget events flow into your GA via dataLayer
    * Product images in chat answers
    * The floating Ask AI element is now available on all plans
    * Lead collection emails now include the store URL
  </Accordion>

  <Accordion title="July 2025" defaultOpen="true">
    * Custom bubble icon and bubble sizing (Scale plan)
    * A [showChat API](/apis/experimental/show-hide-widget) to open the chat programmatically
    * Unified GTIN product identification
    * Better link click analytics
  </Accordion>

  <Accordion title="June 2025" defaultOpen="true">
    Order statuses now include parcel tracking data.
  </Accordion>

  <Accordion title="April–May 2025" defaultOpen="true">
    * A redesigned onboarding flow
    * [Working hours](/home/inbox/working-hours) with proper timezone handling
    * Heureka feed support
  </Accordion>

  <Accordion title="Introducing full personalization with user data - March 2025" defaultOpen="true">
    For all shops connected via [Plugins](https://molin.ai/integrations), we're rolling out the full personalisation feature for logged in user.

    If a user is logged in, the Molin knows the personal details such as name, email, location, and also order history, current items in the cart, loyalty points and coupon codes.

    This way the AI can tailor its responses and product recommendations to the customer offering a fully personalized conversational shopping experience.

    Watch this video: [https://www.loom.com/share/6e7c9112187649e487913ba2907c4b53?sid=16b90ad4-62ee-4d03-82f8-105c7d0f24f9](https://www.loom.com/share/6e7c9112187649e487913ba2907c4b53?sid=16b90ad4-62ee-4d03-82f8-105c7d0f24f9)
  </Accordion>

  <Accordion title="Knowledge of the current page - Feb 2025" defaultOpen="true">
    After we added full website downloads, we're bringing you the first built in personalization feature – current page context.

    Molin knows the current page of the user and can answer vague questions, such as, "Do you have this in size 9?".

    As these questions were lacking context traditionally, Molin always had to ask back and then do a search. This is changing now. See the example below:

    ![](https://imagedelivery.net/JWssb2diw2B-JHR2ojV3Ow/0fd5040a-05f9-42e4-c285-a8683a782e00/q=75,dpr=1)
  </Accordion>

  <Accordion title="PDF uploads + webpage scraping - Feb 2025" defaultOpen="true">
    Today, we're releasing Document support for all Molin chatbots. From now on, you can submit entire websites, sitemaps, single pages and PDFs to train Molin on all of your data. As soon as you add documents, Molin learns them and answers questions accordingly.

    We hope this will help a lot with training your AIs and keeping them up-to-date. Furthermore, we refresh the uploaded pages every 7 days to keep the knowledge fresh.

    Navigate to the [Documents](https://molin.ai/app/documents) page and start uploading your data [here](https://molin.ai/app/documents#add)!

    ![](https://imagedelivery.net/JWssb2diw2B-JHR2ojV3Ow/0c6d7453-b584-4f26-2a4d-bccf9cbd3400/fit=scale-down,q=75)
  </Accordion>

  <Accordion title="New Shopify app with AI actions - Feb 2025" defaultOpen="true">
    We have moved from an embedded Shopify app to a standalone application and added new AI actions. From now on, you can manage your Shopify app support via the Molin [Dashboard](https://molin.ai/app). New AI actions:

    * Order statuses with tracking link
    * Order cancellations with automatic refunds and restocking
    * Human handover with live chat

    Install our brand new app from the Shopify app store [here](https://apps.shopify.com/molin-ai).
  </Accordion>

  <Accordion title="API: Inject custom instructions to user sessions - Jan 25" defaultOpen="true">
    Use our new API to inject specific user data or custom prompt to the AI for each user session. This way Molin's knowledge can be tailord to the end user and the user's current section. Read the docs [here](/apis/experimental/personalization-api)
  </Accordion>

  <Accordion title="API: Show/hide chat programatically - Jan 25" defaultOpen="true">
    You can programmatically control when the Molin AI widget is shown or hidden on your pages. This is useful for hiding the chatbot on specific pages (e.g. checkout, terms of service), showing the widget only after certain conditions are met, managing widget visibility inside iframes. Read the docs [here](/apis/experimental/show-hide-widget)
  </Accordion>

  <Accordion title="Generated UI components in chat - Jan 25" defaultOpen="true">
    The chatbot can now render UI elements, such as product cards, lists, order details, order tracking card in chat on demand. The UI elements support all the languages and can be renderred in many ways.
  </Accordion>

  <Accordion title="Optimising script load speads - Dec 24" defaultOpen="true">
    We made the script lighter and faster. Now the chatbot loads in a few miliseconds, not slowing down the page speed of the website.
  </Accordion>

  <Accordion title="UTM parameters in AI chat links - Nov 24" defaultOpen="true">
    When users click on links in the Molin chat, UTM parameters are automatically added to the links provided by the AI. This way you can track the activity of the AI right in your analytics tool automatically, such as Google Analytics. Read more [here](/home/general/utm).
  </Accordion>

  <Accordion title="Custom Actions API - Nov 2024" defaultOpen="true">
    We have launched the custom AI actions API to allow any kind of custom actions to work with Molin. Connect Molin to all your systems with a generalised custom AI action solution.
  </Accordion>

  <Accordion title="Team functionality - October 2024" defaultOpen="true">
    Invite your colleagues to Molin and work in a team. Team members can have 2 roles - Admin and Agent. Admin has access to all functionality, whereas agents only get to operate the Inbox and their own Sidekick. This way the agents cannot reset the settings of the AI.
  </Accordion>

  <Accordion title="Multiple chatbots in 1 account - October 2024" defaultOpen="true">
    Create and manage an unlimited number of chatbots in one account. Each chatbot works as a separate entity within the same team account, so each of them can be connected to any platform. For example, 1 can be connected to your Shopify shop, the other one to your Woocommerce shop all in the same account.
  </Accordion>

  <Accordion title="Modern chatbot design - September 2024" defaultOpen="true">
    Released a brand new design for the chatbot layout to make it unique.
  </Accordion>
</AccordionGroup>